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You can conveniently place your return request online if you've received an item in a 'Damaged', 'Defective' or 'Not as Described' state. For cakes, flowers, sweets & other perishable product the return request is not accepted based on design, shape or color as it is indicative in nature
You can write an email to email@example.com to raise a Return request with valid reason. On clarification / confirmation by our customer care the Return process will be initiated.
Once the Seller receives the originally delivered item, a Replacement item is shipped or a full refund is issued.
Please ensure that the product is in unused and original condition. Include everything from the package you've received, price tags, labels, and original packing
There are certain scenarios where it is difficult for us to support returns.
Please go to the product page, where you can see the respective policy against each Seller offering that product.
If you have received a mail from us confirming your refund request then rest assured that we have initiated your refund request and are following up with financial organizations for the same.
Sometimes financial organizations take a longer time to process the refund request. However, if the refund hasn't happened by the date we promised, you can contact us. We will gladly help you.
Please call us to cancel your return request and we will do the needful. In case the replacement is already dispatched, you can reject the replacement item when it is delivered to you.